September 6, 2026Last updated:

· · Related documents:Privacy PolicyRefund PolicyContact Us

These Terms of Service (“Terms”) govern your access to and use of heryelle.com (the “Site”) and your purchase of digital products from HerYelle (“we”, “us”, “our”). By using the Site or making a purchase, you agree to these Terms. If you do not agree, please do not use the Site.

Please read Section 4 carefully — it explains , which is not HerYelle directly. This is standard for digital goods sold through a Merchant of Record, and it affects how refunds, invoices, and taxes work.who you are actually buying from

1. About us

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provides AI tool reviews, guides, reference PDFs, digital downloads, and other digital resources for women, creators, freelancers, and small business owners. HerYelle

HerYelle

HerYelle sells digital products exclusively. We do not sell, ship, or fulfil any physical goods. Every product is delivered electronically as a digital download (PDF files and similar digital files) immediately after payment. No physical item will be mailed to you.Digital products only — no physical goods.

2. Using this Site

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You may use the Site for your own personal, non-commercial purposes. You agree not to:

  • use the Site in any way that violates applicable law or regulation;
  • attempt to gain unauthorised access to any part of the Site, its server, or any connected system;
  • interfere with or disrupt the Site’s operation, including by introducing malware or launching denial-of-service attacks;
  • scrape, harvest, or systematically copy Site content using automated means;
  • circumvent, share, or attempt to defeat any access control on a purchased file;
  • use the Site to transmit spam, harassment, or unlawful content.

We may suspend or block access where we reasonably believe these Terms have been breached.

3. Eligibility

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You must be at least — or the age of legal majority in your jurisdiction, if higher — to make a purchase. By buying, you confirm that you meet this requirement and have the legal capacity to enter into a contract.18 years old

4. Orders, pricing, and who you buy from

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4.1 Merchant of Record

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All payments on this Site are processed by (waffo.ai), which acts as our and contractual reseller. Waffo PancakeMerchant of RecordWaffo Pancake is the Merchant of Record for every transaction made through heryelle.com.

This means:

  • Your purchase contract for the transaction is formed with , which resells the product to you in its own name.Waffo Pancake
  • collects your payment, issues your invoice and receipt, and calculates, collects, and remits any applicable VAT, sales tax, or other indirect tax based on your billing address.Waffo Pancake
  • creates and delivers the product, and provides all customer support.HerYelle

Your transaction is therefore also governed by Waffo Pancake’s . If there is a conflict between these Terms and Waffo Pancake’s Buyer Terms, with respect to the transaction, invoicing, tax, refund, and chargeback matters.Buyer Terms of ServiceWaffo Pancake’s Buyer Terms prevail

4.2 Pricing and tax

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  • Prices are shown on the product and checkout pages and are quoted in unless otherwise stated.US Dollars (USD)
  • Prices may be displayed depending on your location. Any applicable VAT, sales tax, or similar charge is calculated and added at checkout by Waffo Pancake, based on your billing address. inclusive or exclusive of taxThe final amount, including tax, is always shown before you confirm payment.
  • We may change prices at any time. A change does not affect an order you have already completed.
  • From time to time we may offer discount codes. Codes are non-transferable, cannot be exchanged for cash, and are subject to any stated expiry or usage limits.

4.3 Order acceptance

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Your order is accepted when payment is successfully authorised and we send you a confirmation. In the rare event that a product is unavailable, incorrectly priced, or an order appears fraudulent, we may decline or cancel it and will arrange a full refund through Waffo Pancake.

5. Delivery of digital products

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Because our products are digital and delivered electronically, there are and nothing to ship. Delivery is immediate on payment:no physical goods

  • You will see a within seconds of payment.download button on the confirmation page
  • You will also receive an at the address you provided at checkout. Check your spam folder if it does not arrive within 15 minutes.email containing your download link
  • Your download link remains active for and permits up to , so you can retrieve the file if you lose it or change devices.7 days10 downloads

, email with the email address used at checkout. We will restore access manually, usually within one business day.If you cannot download your filesupport@heryelle.com

Please note: we can only deliver to the email address supplied at checkout. If you enter it incorrectly, contact us and we will help verify your purchase.

6. Licence — what you may and may not do

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When you buy a HerYelle product, you are . We retain all intellectual property rights in every product.buying a licence to use it, not the copyright in it

6.1 You may

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  • download and open the file on any device you own;
  • ;print or save the file for your own personal use
  • use the prompts, guides, and templates to create your own content;
  • keep a backup copy for your own use.

6.2 You may not

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  • resell, sublicense, rent, or commercially exploit the file or its contents;
  • share, upload, post, or make the file publicly available — including on file-sharing sites, social media, messaging groups, or cloud drives accessible to others;
  • distribute the file to others, even for free;
  • remove or alter any copyright, trademark, or attribution notice;
  • use the content to train artificial intelligence or machine-learning models, or to create a competing product;
  • claim the content as your own work.

A single purchase licenses use by . If you are buying for a group or an organisation, please contact for a group licence.one person or one householdsupport@heryelle.com

7. Refunds and cancellations

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Our refund policy is set out in full on our page, which forms part of these Terms. In summary:Refund Policy

  • Because our products are , purchases are .digital files delivered instantly, with no physical goodsnon-refundable once the file has been downloaded
  • We will always make it right if the file is faulty, you were charged twice, or you never received what you paid for.
  • All refunds are processed by , our Merchant of Record, and are returned to your original payment method.Waffo Pancake
  • If you are a consumer in the European Union, you have a statutory 14-day right of withdrawal for most purchases — but for digital content you explicitly consent to receive immediately, that right ends at the moment of delivery. See the Refund Policy for the exact wording.

8. Your content and submissions

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8.1 Messages you send us

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If you contact us with a question, suggestion, or review, you retain ownership of what you write. By sending it, you give us permission to read it and respond, and — only with your separate, explicit permission — to quote it. We will never publish your name or personal details without asking you first.

8.2 Testimonials and reviews

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If you send us a review or testimonial, you grant us a non-exclusive, royalty-free licence to display it on the Site and in marketing, attributed as you wish (including by first name only or anonymously). You can withdraw this permission at any time by emailing us, and we will remove it.

8.3 Content you create using our products

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Anything you create using a HerYelle product (such as content you write using our prompts or templates) is yours. We do not read, collect, upload, or store the content you create on your own device.

9. Intellectual property

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All content on the Site — including text, design, layout, downloadable products, the HerYelle name and logo, and the underlying code — is owned by us or licensed to us, and is protected by copyright, trademark, and other intellectual property laws.

“HerYelle” is our trade mark. You may not use it, or any confusingly similar mark, without our written permission.

You may link to our Site and quote short excerpts with attribution for non-commercial purposes such as reviews or social sharing. Anything more requires our written consent.

10. Disclaimers

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The Site and our products are provided and .“as is”“as available”

While we take care in creating our products:

  • Our products are They are not legal advice, financial advice, tax advice, or any other professional service, and are not a substitute for any of them.digital reference resources, not professional services.
  • We do not guarantee any particular outcome from using our products or following our guidance.
  • We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, though we work to keep it reliable and secure.

Where you are a consumer, nothing in these Terms limits your statutory rights, including your right to receive a product that matches its description and is of satisfactory quality.

11. Limitation of liability

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To the maximum extent permitted by law:

  • We are not liable for any , or for lost profits, lost revenue, lost data, or loss of goodwill, arising from your use of the Site or a product.indirect, incidental, special, consequential, or punitive damages
  • Our total aggregate liability arising out of or relating to any purchase is limited to .the amount you paid for that product
  • We are not liable for failures caused by events beyond our reasonable control, including internet or hosting outages, payment-processor failures, or acts of nature.

for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected.Nothing in these Terms excludes or limits our liability

12. Indemnity

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You agree to indemnify and hold us harmless from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site or a product — in particular, any unauthorised distribution of a purchased file.

13. Privacy

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Your personal information is handled as described in our , which forms part of these Terms.Privacy Policy

14. Changes to these Terms or to our products

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We may update these Terms as our products and legal obligations evolve. When we do, we will revise the “Last updated” date. For material changes, we will notify you by email or by a prominent notice on the Site at least 30 days before they take effect, where practicable. Continuing to use the Site after changes take effect means you accept them.

We may also improve, modify, or discontinue any product. If you have already purchased it, we will make reasonable efforts to keep your download link working, or to provide a replacement of equal value.

15. Governing law and disputes

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These Terms are governed by the laws of the , consistent with the jurisdiction of our Merchant of Record.Republic of Estonia

, this does not deprive you of the protection of the mandatory consumer laws of your country of residence, and you may bring proceedings in the courts of your home country.If you are a consumer

If a dispute arises, please contact us first at . We would much rather resolve something directly than have you unhappy. Most issues are resolved within a few days.support@heryelle.com

If we cannot resolve a dispute, consumers in the EU may use the .European Online Dispute Resolution platform

16. Severability

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If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions stay in full force, and the affected provision will be applied as far as enforceable.

17. Contact

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HerYelle